Assignment
Write a 260- to 350-word response to the following questions:
• What prevents health care from having the same customer satisfaction as Amazon?
• What prevents health care employees from having the same satisfaction as Google employees?
• What are the leadership skills or attributes necessary to accomplish that objective?
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.