Discussion
Watch the Youtube video Deming at Pontiac. Research W. Edwards Deming and the Total Quality Movement (TQM). Read Case Study 5-2 Boeing 787 Dreamline.
Respond to the below discussion question
1. What are your conclusions about the design of the integrated supply chain? Give some specific ideas about what could have been done to integrate it better.
2. Also consider how Deming and TQM would have dealt with (or avoided) the problems at Boeing. What does a TQM initiative look like in an IT department? How would IT support Total Quality at Boeing?
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.