Discussion Post: Communication Management
Jerry and Communication Barriers -Effective Communication as a Motivator
One common complaint employees voice about supervisors is inconsistent messages - meaning.
One supervisor tells them one thing, and another tells them something different. Imagine you are the supervisor/manager for each of the employees described below.
As you read their case, consider how you might help communicate with the employee to remedy the conflict.
o What are the communication challenges and barriers Jerry faces?
o What solutions might Jerry consider in addressing each of these challenges and barriers?
o What Standard Operating Procedures (SOPs) would be helpful for Jerry to implement and enforce?
The response should include a reference list. Using double-space, Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.