What analysis should be done to determine the training needs of an organization? After the needs are determined, what is the next step?
Suppose that you are the manager of an accounts receivable unit in a large company. You are switching to a new system of billing and record-keeping and need to train your three supervisors and 28 employees in the new procedures. What training method(s) would you use? Why?
Participants in a training course are often asked to evaluate the course by means of a questionnaire. What are the pros and cons of this approach? Are there better ways of evaluating a course?
A new employee is likely to be anxious the first few days on the job. a. What are some possible causes of this anxiety? How may the anxiety be reduced?