Problem: An older adult attempted to participate in a telehealth visit with a nurse for follow-up care, but the patient was not able to hear even with hearing aids and was not aware of how to use an internet-enabled device. What alternative telehealth strategy could be used to improve patient and team communication? How does this strategy reduce inequities in digital access? Please use at least 2 references from 2020-2023. Please reflect references in the body of the writing.