What advantage of involving staff in decision making process, HR Management

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What advantage of involving staff in decision making process

Problem

• List 5 common management problems or issues that you as a supervisor, may deal with on a regular basis.

• A customer arrives to find that you have no record of a booking he claims he made with one of your staff members several weeks ago.

• What is a possible short term action you could take to resolve the problem?

Considering the previous scenario.

• What is a possible long term action you could take to resolve the problem?

• What is the advantage of involving staff in the decision making process?

• When a staff member raises a problem with you, write 2 questions you could use to encourage them to help solve the problem.

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HR Management: What advantage of involving staff in decision making process

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HR Management: What advantage of involving staff in decision making process

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