1. What actions need to be taken to ensure that the processing of applications is as systematic, effective and fair as possible?
2. A manager tells you that he thinks a candidate is too old for the job. How do you respond?
3. (a) What is performance appraisal? (b) What fundamental problems does it involve? (c) How may they be mitigated? (d) What are the characteristics of ‘Theory X’ and ‘Theory Y’ approaches to performance appraisal?