Homework: Performance Management
Choose ONE of the following questions to answer. Submit a 1 to 2 pages paper. Research and cite your sources. These questions are based on Ch.10, and you should review the Ch.10 text and PowerPoint.
I. You have hired a new Sales Associate, Miguel, and he has been with the company now for one week. In Miguel's initial calls with customers and interactions with other employees, you have noticed that he has a harsh tone and does not seem friendly. You have even received customer and employee complaints. What action would you take with Miguel? Miguel asks about his "career" and future with the company. Define "career" and how you would manage Miguel's career development. Explain your thoughts and rationale.
II. Lydia has worked for you for over three years. She is normally a good employee, but lately you have noticed that she is leaving work around 4:30pm, even though she is supposed to stay until 5pm. You have also noticed that she is stretching out her time on projects and her work, taking longer than she normally does. What action would you take with Lydia? Lydia asks about her "career" and future with the company. Define "career" and how you would manage Lydia's career development. Explain your thoughts and rationale.
III. You are the Manager for a local 24 hour pharmacy store. You hired Maria about two months ago as the Night Shift Lead. Overall her performance has been good. She has a good manner with customers, and employees respect her. During the last few weeks, Maria has called in sick a few times, and completely missed her overnight shift. This has caused a lot of last minute shuffling as you have had to find a back-up for her. What action would you take with Maria? Maria asks about her "career" and future with the company. Define "career" and how you would manage Maria's career development. Explain your thoughts and rationale.
Format your homework according to the give formatting requirements:
1. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.