Q1. Technical skills involve the ability to build cooperation within the team being led.
a. true
b. false
Q2. When an individual loses interest in his career, fails to keep his job skills updated, and suffers a lack of productivity, he has most likely entered which stage of his career?
a. maintenance
b. establishment
c. exploration
d. trial
e. decline
Q3. Management is the process of reaching organizational goals by working with and through people and other resources.
a. true
b. false
Q4. Managerial effectiveness is measured by the extent to which the manager achieves organizational goals.
a. true
b. false
Q5. Effective managers should assume the responsibility of assisting their subordinates in career development.
a. true
b. false
Q6. According to Robert L. Katz, managerial success depends primarily upon personality traits.
a. true
b. false
Q7. A manager who wastes resources to achieve organizational goals may be effective but inefficient.
a. true
b. false
Q8. Organizational resources include monetary, human, raw materials, and capital.
a. true
b. false
Q9. As a manager moves from lower-level management to upper-level management, conceptual skills become more important and technical skills less important.
a. true
b. false
Q10. In order to successfully utilize contingency management concepts and tactics, managers must first consider the realities of the specific organizational circumstances they face.
a. true
b. false
Q11. ________ performed motion studies of bricklaying
a. Henry Gannt
b. Frederick Taylor
c. Frank Gilbreth
d. Abraham Maslow
e. Henri Fayol
Q12. The classical approach to management was the product of the first concentrated effort to develop a body of management thought.
a. true
b. false
Q13. Which of the following researchers has made the greatest contribution to the human relations movement?
a. Frederick Taylor
b. L. Thomas Hopkins
c. Lillian Gilbreth
d. Abraham Maslow
e. Henry Fayol
Q14. With ________, every organizational member understands his or her own job and how the job fits together to provide final products to the customer.
a. Personal mastery
b. Shared vision
c. Systems thinking
d. Team learning
Q15. The management system is a closed system.
a. true
b. false
Q16. A number of interdependent parts functioning independently of each other are a system.
a. true
b. false
Q17. The lower-level analysis portion of the classical approach concerns the management function as a whole.
a. true
b. false
Q18. The management science approach emphasizes the use of the scientific method and mathematical techniques to solve operational problems.
a. true
b. false
Q19. All ethical and unethical conduct within an organization needs to be covered in one code of ethics.
a. true
b. false
Q20. The first step, or phase, in converting social responsibility policies into actions is the recognition by top management that the organization has some social obligation to all organization members.
a. true
b. false
Q21. One of the areas of social responsibility is employment practices.
a. true
b. false
Q22. Irrespective of which argument or combination of arguments particular managers embrace, they generally should be required to perform social responsibility activities beyond those legally required.
a. true
b. false
Q23. The philosophy that you should act in a way you would expect others to act toward you is known as the utilitarian principle.
a. true
b. false
Q24. Which federal agency strives to reduce consumer misunderstandings of manufacturers' product design, labeling, and so on, by promoting clarity of these messages?
a. Environmental Protection Agency
b. Equal Employment Opportunity Commission
c. Occupational Safety and Health Administration
d. Consumer Product Safety Commission
Q25. Business ethics can only be approached from one direction.
a. true
b. false
Q26. Acting in such a way that the action taken under the circumstances could be a universal law, or rule, of behavior would best define which of the following ethical standards?
a. the utilitarian principle
b. the professional ethic
c. Kant's categorical imperative
d. part of the four-way rule
e. the golden rule
Q27. The culture-specific approach gives employees a genuine non-appreciation for the culture they are about to encounter.
a. true
b. false
Q28. According to The Hudson Institute report, the United States must pay more attention to its share of world trade and less to the growth of the economies of other nations of the world so that we can have a worse economy.
a. true
b. false
Q29. The multicultural approach to organizational diversity is the most effective approach to pluralism.
a. true
b. false
Q30. 'Token' employees are always given very high visibility in an organization.
a. true
b. false
Q31. ________ is a preconceived judgment, opinion or assumption about an issue.
a. Ethnocentrism
b. A stereotype
c. Tokenism
d. Prejudice
Q32. Reverse discrimination is the term used to describe inequities affecting members of the minority group as an outcome of programs designed to assist the majority group.
a. true
b. false
Q33. Minorities as well as women often face a 'glass ceiling' limiting their potential advancement.
a. true
b. false
Q34. Managers cannot rise to the challenge of managing a diverse workforce unless they recognize that many employees have difficulties coping with diversity.
a. true
b. false
Q35. One of the similarities of international management and domestic management is that the vast majority of countries experience the industrial revolution at the same time.
a. true
b. false
Q36. Selling goods and services to another country is called 'importing'.
a. true
b. false
Q37. Third-country nationals are organization members who are citizens of the country in which the facility of a foreign-born organization is located.
a. true
b. false
Q38. A polycentric attitude reflects the belief that multinational corporations should regard home-country management as superior to foreign-country management practices.
a. true
b. false
Q39. One form of international management is fighting competition in foreign markets.
a. true
b. false
Q40. The increased distance associated with multinational corporations makes communication between the different divisions easier.
a. true
b. false
Q41. Recently, investments by foreign countries in the United States are growing more rapidly than U.S. investments in foreign countries.
a. true
b. false
Q42. Managers who usually make foreign investments normally expect such investments will allow participation in the rapid expansion of a market abroad.
a. true
b. false
Q43. ________ are firms that raise money from investors and then use money to make investments in new firms.
a. Entrepreneurs
b. Lending institutions
c. Angel investors
d. Venture capitalists
Q44. ________ is the likelihood and magnitude of an opportunity's downside loss.
a. Feasibility analysis
b. Entrepreneurial risk
c. Entrepreneurial alertness
d. Information asymmetry
Q45. Opportunity evaluation is the first stage of the entrepreneurial process.
a. true
b. false
Q46. Today, approximately ________ angel investors provide capital to companies each year.
a. 40,000
b. 4,000
c. 400,000
d. 14,000
Q47. Venture capitalists are wealthy individuals who provide capital to new companies.
a. true
b. false
Q48. With respect to corporate entrepreneurship, sustained regeneration occurs when firms develop new culture, processes, or structures to support new product innovations.
a. true
b. false
Q49. ________ occurs when a firm attempts to alter its own competitive strategy.
a. Domain definition
b. Sustained regeneration
c. Strategic renewal
d. Organized rejuvenation
Q50. Angel investors help approximately 50,000 companies get off the ground each year.
a. true
b. false