Task: In your own words, discuss the traditional definitions of value. Why do customers want companies they do business with to continuously improve?
Check Your Understanding:
1. Define e-business and discuss why it is a big deal.
2. List and discuss the 10 rules of e-business.
3. List 15 of the 20 major trends affecting e-business. Explain what effectiveness, efficiency, and integration trends are.
4. Search the Internet for an e-business that participates in any one of the four major trends that are driving organizations to become e-business enterprises. (Most e-businesses offer self-service so find another trend.) Discuss how the business you've explored caters to the particular trend and provide the URL address to the site.
Issues to Consider:
1. Discuss what is meant by value chain disaggregation and reaggregation. How are they the same for every business?
2. A major trend in the infrastructure for e-business is the convergence of various data and voice transport networks. Discuss this issue, addressing why it is occurring?