Using what you have learned about active listening in this


Question: 1. How might a manager use the grapevine to his or her advantage? Support your response.

2. Using what you have learned about active listening in this chapter, would you describe yourself as a good listener? Are there any areas in which you are deficient? If so, how could you improve your listening skills?

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Management Theories: Using what you have learned about active listening in this
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