Using PPS, the in-charge auditor has calculated that a sample of 117 account receivables invoices should be selected to help determine the accuracy of the AR balance. The invoices were selected and confirmations were sent. The following issues were uncovered. What is your response to each of the following issues?
Confirmation #34 was not returned
Confirmation #21 was sent back with a comment from the customer saying the amount was paid in January
Confirmation #74 was returned with a comment that the amount is too high due to a returned shipment by the customer.
Confirmation #82 was returned to your client
Confirmation #92 was returned with a comment stating that the customer only keeps boos as a total balance not individual invoices