Question: Using the model
Use Figure o analyse an IS that you know or about which you can gather information.
· Who promoted the system and what were their objectives?
· Describe the system they implemented, especially the hardware and software.
· What changes did the system lead to for people and procedures?
· What changes for other aspects of the organisation such as its culture and structure?
· What were the outcomes and how did they compare with the objectives?
· What can you learn from the evidence of this case?
