Question: Upstate Primary Care was concerned that its staffing levels were not ideal and engaged Primary Care Associates to provide relevant staffing benchmarks to Upstate. There are no anticipated volume changes for the foreseeable future. Summary of productivity findings are below:
|
Benchmark
(Wk. hrs./visit)
|
Upstate Wk. FTE
(FTE = 2,080 hrs.)
|
Upstate Practice
Visits
|
Upstate
(Wk. hrs./Visit)
|
|
Physician
|
0.2957
|
3.33
|
23,400
|
0.2957
|
|
RN
|
0.2222
|
3.10
|
23,400
|
0.2756
|
|
Clerical
|
0.2000
|
2.11
|
23,400
|
0.1876
|
a. From the above chart, which position appears to be overstaffed and has potential for a staffing reduction? Explain.
b. The physician owner of the practice plans to increase vacation time for his clerical staff (non-exempt) by 20% because he doesn't think it will cost him any more money. Is he right? Explain.