Upper management has started to implement positive feedback


Question: Upper management has started to implement positive feedback and minimize negative feedback. This is a big change for the restaurant. A peer-supervisor does not like this change. She believes that employees should be happy in a job well done. Afterall, they are getting paid to do their job. Question: Based on the case study, how can you help the peer-supervisor with the impending change. Why do think she is resisting change?

 

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