In this assignment, you will demonstrate your mastery of the following course outcomes:
· Understand the central role of IT in the contemporary business organization
· Understand the impact of the World Wide Web on the management of business
· Understand the various types of information systems and their implications for business management and business process engineering
· Understand the strategic role of IT in sustaining competitive advantage
· Understand the impacts of globalization on IT
· Understand security and control Issues
· Understand IT ethics and information security
Prompt
In this final case study, you will synthesize the concepts learned throughout the course based on a series of Internship Activities that are the first two milestones. Through the two assignments outlined in Milestones One and Two, you will recommend solutions to Harrison Kirby, while also incorporating additional perspectives and source material to analyze real world scenarios and provide him with options to consider as part of his strategy to increase revenue and influence customer interactions and experiences in his small business. You will leverage both the textbook and external sources to complete the final project.
From the milestone assignments, you will find that Kirby is interested in improving his business through the use of technology. As you learned in the first two cases you worked for Kirby, he is focused on revenue through e-commerce and customer experience through intelligent systems incorporated with his web presence. Take the opportunity to provide Kirby with some other technology opportunities to consider that would support his business venture in e-commerce and intelligent systems. Within your final paper, choose two of the concepts below drawn from course readings. Provide detail and an explanation for each concept, which will demonstrate how each can be leveraged to support business growth and/or create a streamlined operation for Kirby. Make sure to leverage sound examples, products, and references where appropriate to further substantiate your findings.
Course Concepts:
· Big data and knowledge management
· Wireless, mobile computing, and mobile commerce
· Social computing
· Cloud computing
· Business analytics and business intelligence solutions
Your final product should answer this question: How will technology position Harrison Kirby's business for future growth and for the enhancement of both customer alignment and efficiency?