Problem 1: Complete the Conflict Styles Assessment to determine your personal style. It is important for you to understand your personal conflict resolution style and be aware of it as you have difficult conversations.
Problem 2: Next, review the "Let's Apply It" section in Chapter 2 called You're an Avoider If... and complete the checklist of things that may have crossed your mind when having a difficult work-related conversation.
Problem 3: Summarize the results of these tasks and conduct a self-analysis to determine whether you agree with the results. Post this summary and self-analysis to the discussion.