Under which perspective or category of the balanced, Operation Management

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Under which perspective or category of the balanced

Under which perspective or category of the Balanced Scorecard would one normally classify each of the following measurements? (Mark A, B, C or D)

Employee satisfaction

Time to develop the next generation of products

Operating income

Rework and unit cost

Customer retention

'Backorders may result from _____ .

A. lost sales

B. customers going elsewhere

C. a stockout

D. excess inventory

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Operation Management: Under which perspective or category of the balanced

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Operation Management: Under which perspective or category of the balanced

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