1. Under what conditions could inspections, storages, and transports be considered value-adding?
2. How would you define the capacity of your school? In what way does capacity influence the value of your college experience?
3. Under what conditions would you use a Kaizen Event?
4. Why is it important to begin with the metrics rather than to start by looking at the process?
5. Interpret Juran's Law from a process thinking perspective. How would this change your approach to problem solving?
6. If your goal is to reduce variance within a supply chain (especially if the variance is most evident in your supply), under what conditions does it make sense to focus first on the customer side of the supply chain?