Problem 1: List the seven steps in the decision-making process and four types of decision-making styles
Explores ways to use creativity in the decision-making process, types of decision-making styles, and common decision-making errors.
Just like with NFL quarterbacks, when supervisors make mistakes "on the playing field," by Monday morning everyone has second-guessed their decisions. Even when following a logical decision-making process, or appropriate decision-making style, things can go horribly wrong-maybe even questions of "bribing the refs"!
Identify all the things that could have gone wrong, and did. Then, be creative, suggest alternative solutions, and follow the decisions to different outcomes.
The workplace disaster scenario and a description of the things that could have gone wrong.
Problem 2: A brief explanation of the creative problem-solving techniques you researched.
Problem 3: Suggestions for applying those techniques in creative ways to solve the problems and possibly achieve different outcomes.