1. What type of workplace would Henri Fayol create? How about Parker Follett? How about Frederick W. Taylor?
2. Can mathematical (quantitative) technique help a manager solve a "people" problem, such as how to motivate employees how to distribute work equitably? Explain.
3. How do societal trends influence the practice of management? What are the implications for someone studying management?
4. Continual improvement is a cornerstone of TQM. Is continual improvement possible? What challenges do organizations face in searching for ways to continually improve? How can managers deal with those challenges?
5. How can an approach in which we say "it depends on the situation" be useful to managers? Discuss.