Two types of customers are served by a two-step process, HR Management

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Two types of customers are served by a two-step process

Two types of customers are served by a two-step process. Each resource is staffed by one employee. Customer A spends two minutes at resource X and five minutes at resource Y. Customer B spends five minutes at resource X and two minutes at resource Y. The demand rate per hour is 10 customer A and 15 customer B. What is the workload for resource Y across all customer types?

80 minutes per hour

105 minutes per hour

95 minutes per hour

70 minutes per hour

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HR Management: Two types of customers are served by a two-step process

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