Question 1:
a) Outline the major leadership styles.
b) Examine the view that managers differs their leadership style according to business circumstances.
Question 2:
a) Explain on Tuckman’s five phase process of the group development.
b) What are the factors influencing the group performance?
Question 3:
a) Describe what you understand by the term ‘business environment’.
b) Describe how the different elements of the external environment might impact on the business decisions.