Question 1:
Give a brief account of fight-or-flight response.
Question 2:
Describe and discuss the difference between stress and stressors.
Question 3:
What are the chief sources of stress at work?
Question 4:
Negative effects of stress take place in three main areas. List these three main areas and provide at least 2 examples of each?
Question 5:
What is meant by the phrase stress management? List all two organisational stress management programs.
Question 6:
Identify and illustrate the five interpersonal sources of power.
Question 7:
Describe the following forms of conflict:
(i) Procedural conflict
(ii) Approach-avoidance conflict
(iii) Horizontal conflict
Question 8:
Describe and explain the transformational leadership model.