Question 1. What is the purpose of a control system? How does that purpose translate into strategic actions?
Question 2. Using levels of analysis - differentiate between strategic controls, operating controls, and functional controls. Give examples of each.
Question 3. Explain Fortune 500 business's "love affair" with quality standards such as Six-Sigma, ISO 9000 and the Baldridge Awards - what's the "big deal?"
Question 4. Compare and contrast traditional budgeting with the balanced score card approach - why would businesses opt to use an accounting system not "required" by the government?
Question 5. What is the role of information systems in the control function?