Total quality management


Assignment:

Question 1 -Imagine that you have been taken on to undertake a recruitment drive for a consulting firm at the analyst and consultant level. What would you look for in prospective candidates?

Question 2 - TQM (Total Quality Management) was originated from Japanese manufacturing industries and had gained significant influences worldwide in the 80s and 90s. Started by Motorola, Six Sigma had become the major methodology for continuous improvement in the late 90s and 2000s in industrialised countries. It has been said that Six Sigma is an American version of TQM.

Write the answer in 300 words for each question.

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Business Management: Total quality management
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