1. To what extent should end users be involved in the selection of a database management system and database design?
2. Think of an occasion when you faced a miscommunication problem. What do you think caused the problem? How do you think it should have been handled better?
3. According to Francis Bacon, "A wise man will make more opportunities than he finds." What does this have to do with technology and innovation? What does it have to do with competitive advantage?