Assignment:
Q1. How can a subordinate be effective in persuading a superior to adopt a new procedure or purchase new equipment?
Q2. Explain how you would decide whether to use the direct pattern or the indirect pattern.
Q3. List eight tips for making claims and complaints.
Q4. List at least ten ways to gain a reader’s attention in the opening of a sales letter.
Your answer must be, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.