1. The introduction of new and better work methods and operations are the result of __________.
a. creativity
b. product innovations
c. process innovations
d. exploitation
e. exploration
2. Three important levels of cultural analysis in organizations are __________.
a. unobservable culture, role models, and shared mission
b. implicit culture, shared values, and common experiences
c. shared objectives, shared values, and shared mission
d. observable culture, shared values, and common assumptions
e. explicit culture, implicit culture, and common assumptions