Question: The Anti-Store
This weeks discussion comes from NPR's Planet Money Podcast. Warehouse stores (Costco, Sam's club etc) fundamentally changed the way people shopped. They did it through tremendous cost savings from some surprising changes in the way they interact with customers. Listen to the episode and discuss what you find most interesting.
Planet Money Podcast Episode 653: The Anti-Store
Article: Mistakes Made On The Road To Innovation (By Steve Hamm and William C. Symonds)
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Attachment:- ECONWK6DISCUSSION.rar