1. This is concerned with tracking a strategy as it is being implemented, detecting problems or changes in its underlying premises, and making necessary adjustments.
- A. Strategy evaluation
- B. Strategic implementation
- C. Strategic control
- D. Strategic decision-making
2. Strategic surveillance must be kept
- A. as focused as possible
- B. as unfocused as possible
- C. as fast as possible
- D. internal
3. This, called kaizen in Japanese, is the process of relentlessly trying to find ways to improve and enhance a company's products and processes from design through assembly, sales, and service.
- A. CCC21
- B. Incremental innovation
- C. Continuous improvement
- D. Six Sigma
4. CCC21 stands for
- A. competitive cost competency in the 21st century
- B. construction of cost competitiveness for the 21st century
- C. cost chain competition for the 21st century
- D. continuous cost competitiveness in the 21st century
5. The DMAIC (define, measure, analyze, improve, and control) process is relevant to
- A. CCC21
- B. balanced scorecard
- C. strategic matrix analysis
- D. Six Sigma
6. This idea factor involves following demographic and other broad trends and trying to develop ideas that may be relevant and useful.
- A. Mental invention
- B. Trend following
- C. Market research
- D. Solution spotting
7. While these may under perform established products in mainstream markets, they often offer features or capabilities appreciated by some fringe customer group.
- A. Throughput technologies
- B. Acquired innovations
- C. Disruptive innovations
- D. Lagging innovations
8. These are also referred to as crowdsourcing or open innovation.
- A. Ideagoras
- B. Disruptors
- C. Sustainers
- D. Golddiggers
9. Short-term objectives are usually
- A. completed within 2 months
- B. quantitative
- C. qualitative
- D. set to be completed within 5 years
10. Short-term objectives assist strategy implementation by identifying measurable outcomes of action plans or functional activities, which can make feedback, correction, and evaluation
- A. more relevant and acceptable
- B. more expensive
- C. more difficult
- D. more geared toward growth
11. Discussion about and agreement on short-term objectives help raise issues and potential conflicts within an organization that usually
- A. need little coordination
- B. require additional personnel
- C. focus on public relations
- D. require organizational coordination
12. Key, routine activities that must be undertaken in each department of the organization are
- A. business tactics
- B. resource tactics
- C. functional tactics
- D. corporate tactics
13. In which type of strategy do functional tactics translate into action designed to accomplish specific short-term objectives?
- A. Corporate strategy
- B. Grand strategy
- C. Operational strategy
- D. Tactical strategy
14. The effort to familiarize future leaders with the skills important to the company and to develop exceptional leaders among the managers you employ is
- A. identifying an action plan
- B. education and leadership development
- C. developing principles
- D. creating passion
15. Organizational culture includes important assumptions shared by members of the organization. These assumptions are often
- A. very similar to all other organizations in that industry
- B. very obvious to outsiders
- C. unstated
- D. formalized
16. Power Fund is a long-standing brokerage firm with a great history of high returns and well-managed growth. The managers at Power Fund repeatedly refer to terms like quality, growth, and reliability in the firm's advertisements. This demonstrates managers'
- A. dissemination of stories and legends about core values
- B. emphasis on key themes or dominant values
- C. building time into the organization
- D. managing the firm globally
17. These create differences across national boundaries that influence how people interact, read personal cues, and otherwise interrelate socially.
- A. Values
- B. Religions
- C. Social norms
- D. Educations
18. A leader's vision should be
- A. varied
- B. complex
- C. simple
- D. long