What are sources of conflict?
Think of an organization you are familiar with such as a local restaurant or supermarket store (or other) and discuss the way it operates:
- Identify how differentiation might potentially give rise to conflict between different employees or groups in this organization (e.g., because of status inconsistencies).
- Identify how task relationships might potentially result in conflict between different employees or groups at this organization (e.g., because of task interdependencies).
- How does the way the organization operates, such as its hierarchy of authority and the way it groups activities into departments, help to prevent conflict from arising?