1. Think of an organization or industry that you are familiar with. Name at least one recent change in technology, and describe how it has transformed current business practices.
2. Choose a specific job held by an IT professional. What are some of the formal and informal roles for this position?
3. Data mining is a common practice used to help identify buying patterns of customers for marketing purposes. More recently, though, some companies have started gathering non-purchasing information in order to create profiles of people to sell to retailers. Do you think this practice is ethical? Should it be legal?