There is obvious conflict at Astrotech Fuel Systems between Jim McGee and George Phalen. What could each person have done differently to alleviate some or all of this conflict? (Case Study: "AstroTech Fuel Systems" by H. Richard Eisenbeis, sue Hanks & Phil Sheehan)
(Case Study: "AstroTech Fuel Systems" by H. Richard Eisenbeis, sue Hanks & Phil Sheehan)