There are many elements and measures for workforce effectiveness. One measure of effectiveness is that all employees within a specific job title, such as program assistant, are held to the same standards.
You want to be sure that all employees within the position of program assistant are indeed required to meet and follow the same minimal standards. Using your course materials and University references, discuss the process you would recommend to implement the following:
Review current standards across all similar job titles
• The process to make any changes necessary to ensure standards are similarly worded
• The process for ensuring that these standards are regularly reviewed including the cycle and responsibilities