The word omnichannel is used a great deal to describe the


The word "omnichannel" is used a great deal to describe the consumer options today in an ever changing marketing environment.

1. Give an example of how "omnichannel" plays a role in your experiences as a consumer.

2. 2 Pros and 2 cons of omnichannel

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Operation Management: The word omnichannel is used a great deal to describe the
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