1. The steering committee is ideally composed of:
The head of the Quality Assurance department and managers from other departments.
The top manager and his/her immediate direct subordinates.
The department heads and the managers reporting directly to them.
The top manager and a group of employees most likely to support TQM.
2. Reduced setup times are essential for:
Making larger lot sizes possible
Preventing machine problems
Supporting smaller lot sizes
Reducing machine maintenance time