The state of health care quality 2011 continuous


Data Collection for the Health Plan Employer Data and Information Set (HEDIS) in Managed Care The managed care delivery system you have been employed with over the past few months is struggling in some areas of patient care and information systems for capturing and reporting patient care. You sit on a committee to develop an organizational quality improvement program for the organization. In preparation for the next administrative staff meeting, you are to report on health care effectiveness data and information set (HEDIS) elements reported and benchmarked among managed care providers. As the HIM manager, you initially plan to visit www.ncqa.org and review professional literature to research HEDIS data element requirements. Answer the following questions:

1. Develop a list of the care measures tracked among different patient populations. Review NCQAs report on “The State of Health Care Quality 2011: Continuous Improvement and the Expansion of Quality Measurement.”

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Operation Management: The state of health care quality 2011 continuous
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