a) The recent trend in the Banking industry is driven by the following technological innovations:
I. Speed/Technology
II. Accessibility through ATMs, POS, and e-banking
III. Convenience through kiosk banking, workplace and mobile banking
Discuss these developments in the banking landscape in Ghana. (10 marks)
b) The growth of market share and performance of some new foreign owned banks tend to refute the argument that having numerous branch network across country wide is statistically insignificant as far as performance is concern. Do you support this argument and will you advise your Board & Management Team that there is no significant relationship between branch network & performance?