The Public Sector Administration has undergone a process of evolutionary reform from the Traditional Public administration to NPM and now to an emerging model of responsive governance.
i) Critically assess each of these models of Public Administration. Justify your answer using examples.
ii) If 'electronic government' means anything, it means the use of IT to help deliver increased accountability and transparency, among other things, that will make public servants more accountable for their decisions and actions. To what extent can IT achieve this goal?