1. The process of continually clarifying and expanding our personal vision, focusing our energies, and of seeing reality objectively is known as
systems thinking
personal mastery
shared vision
team learning
2. Which of the following statements about mental models is FALSE?
Mental models shape a person’s understanding of the world.
People intentionally create mental models and are aware of their scope of influence.
Because mental models are deep-rooted beliefs, they play an important role in motivating us.
Mental models affect our personal and professional behavior and communications.