Text book Reynolds, George W. Information Technology for Managers. (2016). Cengage Learning. ISBN: 978-1-305-38983-0.
From Chapter 6, page 180, Action Needed: Answer Question 1.
You have been asked to draft a corporate usage policy regarding the use of instant messaging.
The policy should encourage the use of IM and chat while also providing useful guidance to avoid potential problems. What would you say in the policy?