Suppose that you are the project leader for the scenario described in Exercise. Develop a migration plan (including both conversion and change management) for the independent travel agencies who use your system.
Exercise
Suppose that you are the project leader for the development of a new airline reservation system that will be used by the airline's in-house reservation agents. The system will replace the current command driven system designed in the 1970s that uses terminals. The new system uses PCs with a Web-based interface. Develop a migration plan (including both conversion and change management) for your telephone operators.