1. The National Labor Relations Act gave labor the legal justification to pursue collective bargaining and other key labor issues.
True
False
2. It is appropriate to ask about salary at the first interview as long as you are well dressed and not obnoxious about it.
True
False
3. Diversity is an asset and one of the challenges of corporate human relations is to make the most of this asset.
True
False
4. The term operations management refers to all the activities managers engage in to produce goods and services.
True
False
5. Work specialization can improve organizational efficiency by enabling workers to perform tasks that are well defined and require specific skills.
True
False
6. Today's flatter organizations use fewer middle managers.
True
False