1. The management of a large department store must determine whether more trtaining is needed for the customer sevice clerk. The clerk at the customer service desk can serve an average of four customers per hour. What is the probability that a customer will require 10 minutes or less?
2. Survey one or more major commercial laundry facility and off premises. Do you think it is beneficial to have on site or offsite laundry? (Max. 1 page)