1. Today's beds are longer than their predecessors; that length is referred to as a:
a. California length
b. Japanese ryokan
c. Hollywood size
d. Murphy bed
e. None of the above
2. The individual responsible for the full scope of the operation at the unit (hotel) level is generally titled the:
a. CFO (chief financial officer)
b. CEO (chief executive officer)
c. GM (general manager)
d. MD (managing director)
e. COO (chief operating officer)
3. The important Occupancy Ratio is computed:
a. Number of Rooms Occupied divided Number of Rooms Available
b. Number of Rooms Available divided Number of Rooms Occupied
c. RevPar x Number of Rooms Double Occupied
d. RevPar x ADR
e. Both c and d since they produce the same mathematical values