1) The identification of distinctiveness through a focus on the internal environment is intended to answer the strategic question “What should the organization do?”
T F
2) The organization itself may be affected directly by the legislative/political, economic, social/demographic, technological, and competitive change initiated and fostered by organizations in the general environment.
T F
3) One problem in performing competitor analysis is the tendency to be concerned only with the visible activities of competitors.
T F
4) The objective of long-range planning is to predict for some specified time in the future the size of demand for an organization’s products and services and to determine where demand will occur.
T F
5) Cost position is the extent to which it seeks the low-cost position through efficiency programs and cost-minimizing facilities and equipment.
T F
6) Developing implementation plans is not an essential part of strategic planning.
T F
7) The service area is considered to be the geographic area surrounding the health care provider, from which it pulls the majority of its customers/patients.
T F
8) Customer perceptions of the organization’s service category are NOT an important determination for a beneficial service area competitor analysis.