A) The idea that people are motivated to obtain and preserve equitable treatment for themselves stems from
1. expectancy theory.
2. scientific management.
3. motivation-hygiene theory.
4. equity theory.
5. goal-setting theory.
B) Like all companies, The Fruit Guys need to be concerned that employees have an internal process that energizes, directs, and sustains behavior in a way that helps the firm achieve its goals. This is best described as need.
1. morale.
2. satisfaction.
3. motive.
4. motivation.