1. The goal of inspection is to:
A) detect a bad process immediately.
B) add value to a product or service.
C) correct deficiencies in products.
D) correct system deficiencies.
E) all of the above
2. A hospital benchmarked against a Ferrari Racing team in an effort to:
A) improve patient handoff quality.
B) increase surgery prep time.
C) lengthen surgery duration.
D) reduce the number of doctors.
E) all of the above