The frequency and intensity of emotions have been shown to, Operation Management

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The frequency and intensity of emotions have been shown to

1. The frequency and intensity of emotions have been shown to be consistent across cultures.

a. True

b. False

2. Attitudes are hypothetical constructs which means that attitudes are inferred from the things people say, informally, in formal opinion polls, or through their behavior.

a. True

b. False

3. Demonstrate the impact of nonverbal communication by describing effective and ineffective examples of behaviors in each of the following categories:

-?Voice

-?Dress

-?Face and eyes

-?Posture and movement

-?Personal space and use of distance

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Operation Management: The frequency and intensity of emotions have been shown to

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